Store Orders & Omnichannel Fulfilment
Patient storefront orders wired to your live inventory.
MedInvento Store lets patients discover your pharmacy online while MI3 keeps fulfilment honest: every order decrements the same batches your counter uses. Pro pharmacies get a dedicated store-orders queue with status workflows from confirmed to delivered.
Plan gate
Pro+
Stock source
Live batches
Channels
Web + WhatsApp
Enterprise
Org-wide
Included on
Pro & Enterprise
Core capabilities
Everything in pro+ omnichannel
Production-ready modules wired into inventory, POS, CRM, and Enterprise HQ.
Branded patient storefront (search, Rx upload, delivery or pickup)
Store orders module in MI3 — list, detail, and fulfilment actions
Inventory sync: no phantom stock between web and counter
Substitution approval when the requested brand is unavailable
How it works
End-to-end workflow
How teams use Pro+ Omnichannel day to day inside MedInvento.
Patient places order
Search medicines, upload prescription, choose delivery or pickup.
Pharmacy validates
Confirm stock, propose substitutes, and pack from FEFO batches.
Fulfil & notify
Update status; patient receives automated WhatsApp/SMS updates.
Reconcile
Order ties to sales register and inventory movement for clean books.
Key outcomes
- Capture revenue beyond walk-in hours without a second inventory system
- Reduce phone-tag with self-serve ordering and proactive status pings
- Protect margins by fulfilling only what you actually hold in batch stock
- Scale chains with branch routing and HQ oversight on Enterprise
Ideal for
Explore the full MedInvento stack
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