Alerts & AI CommsMedInvento Platform

Notifications & AI Alerts

Business alerts, Groq report briefs, customer reminders, and WhatsApp comms in one hub.

Stay ahead of stock-outs, expiries, and patient drop-offs without living in spreadsheets. MedInvento combines a unified notification bell, automated business alerts, Groq AI executive briefs on scheduled reports, POS course reminders, and branded WhatsApp + email delivery—each channel toggled per alert type from Settings.

Alert layers

Business + CRM

AI briefs

Groq-powered

Channels

Bell · Email · WA

Automation

Cron + live

Included on

Pro & Enterprise (Basic: POS WhatsApp receipts)

Interactive Live Sandbox Simulator

Alerts, AI Briefs & Patient Comms Hub

Live Alert Console

Low stock — Telma 40

2m ago

12 units left · reorder lead 3 days

BellWhatsApp

Expiry cluster — 8 SKUs

18m ago

Expiring within 30 days · ₹18,400 at risk

BellWhatsApp

Sales dip vs last week

1h ago

Tuesday −14% · Groq flagged antibiotic category

BellWhatsApp
Sandbox operates under fully secure branch-scoped tenant rules.

Core capabilities

Everything in alerts & ai comms

Production-ready modules wired into inventory, POS, CRM, and Enterprise HQ.

Unified notification centre: inventory, sales, purchases, store orders, and system events in one bell feed

Business alert automation — low stock, near-expiry clusters, sales anomalies, and owner WhatsApp pings (Pro+)

Groq AI executive summaries on scheduled sales, inventory, and finance reports emailed to owners

Customer reminder automation — refill schedules, pill plans, and payment dues via WhatsApp + email

Who it's for

Pharmacy owners who want proactive intelligence and patient engagement without manual follow-ups.

In-app route

/notifications

Tenant sign-in required

Start with Pro Alerts

How it works

End-to-end workflow

How teams use Alerts & AI Comms day to day inside MedInvento.

01

Enable alert types

Turn on business, report, and customer reminder modules in Settings → Notifications.

02

Set channels & lead times

Choose bell, email, or WhatsApp per type; set refill lead days and report cadence.

03

Events fire automatically

POS checkout, stock thresholds, or due dates trigger the right template with AI context.

04

Review & act

Owners read Groq briefs, staff see bell alerts, patients get formatted WhatsApp messages.

Key outcomes

  • Catch expiry write-offs and stock-outs before they hit margins
  • Owners get plain-language AI summaries instead of raw report PDFs
  • Drive chronic-care refills with POS-to-CRM course reminder automation
  • One settings hub for alerts, reports, and customer comms—no third-party glue

Ideal for

Owner-operated retailMulti-branch chainsChronic-care focused storesDelivery + counter hybrids

Connected integrations

WhatsApp Business APIBranded SMTP emailGroq AI summariesDashboard notification bell

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